Your Data & Privacy

pk42 Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal data pk42 collects when you use pk42.pro, why we collect it, how it is used and stored, and what rights you have over that information. Whether you are browsing the platform, making a PKR deposit via JazzCash or placing a bet on a PSL match, we want you to understand exactly what happens with your data.

Last updated: June 2026
Privacy at pk42 — The Key Points

Six things every pk42 player in Pakistan should know about how their data is handled

Your Data Is Stored Securely

Personal information collected during registration and account use is stored using industry-standard encryption. This includes your name, contact details, account history and PKR payment information. We do not store full payment credentials — payment method tokens managed by JazzCash, Easypaisa and other providers are handled under their own security frameworks.

We Do Not Sell Your Data

pk42 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Data may be shared with carefully selected service providers — such as payment processors and game suppliers — who are bound by contractual obligations to handle your information securely and only for the purposes specified in this policy.

You Control Your Information

You have the right to access the personal data held about you, request corrections to inaccurate information, and request deletion of your data in circumstances where there is no legitimate reason for us to continue holding it. You can also request that we restrict processing or object to specific uses of your data. Contact our support team to exercise any of these rights.

Cookies Are Used Transparently

pk42 uses cookies to keep your session active, remember your preferences and analyse how the platform is used so we can improve it. Cookies do not store your payment details or account password. You can manage cookie preferences through your browser settings. Some functionality — such as staying logged in — may not work if certain cookies are disabled.

Payment Data Handled Carefully

When you deposit or withdraw in PKR through JazzCash, Easypaisa, Raast or bank transfer, pk42 records the transaction reference and method used for account management purposes. Full payment credentials are processed by the payment provider directly — pk42 does not have access to your JazzCash PIN, Easypaisa password or bank account credentials at any point in the transaction.

Marketing Communications Are Optional

With your consent, pk42 may send promotional communications about new offers, PSL betting promotions, bonus updates and platform news. You can opt out of marketing emails at any time by contacting support or updating your communication preferences in your account settings. Opting out of marketing does not affect transactional communications related to your account activity.

What Data We Collect and Why

A straightforward overview of the data categories pk42 handles and the purpose behind each one

Data Category What It Includes Why We Collect It Retention
Account Information Name, contact details, date of birth, username Account creation, identity verification, age check While account is active
Payment Records Transaction references, PKR amounts, method used (JazzCash, Easypaisa etc.) Deposit and withdrawal processing, fraud prevention As required by policy
Betting and Game History Bets placed, games played, outcomes, session durations Account management, responsible gaming monitoring, dispute resolution Account lifetime + standard period
Device and Technical Data IP address, device type, browser, operating system Security, fraud detection, platform optimisation Rolling window
Communication Records Support chat transcripts, email correspondence Support quality, dispute resolution, training Standard support period
Cookie and Usage Data Pages visited, clicks, session behaviour on pk42.pro Platform improvement, personalisation, analytics Per cookie settings
Marketing Preferences Communication opt-in status, promotion interests Sending relevant offers with consent only Until opt-out or account closure
Your Rights at a Glance

You can access, correct, delete or restrict your data at any time. Contact pk42 support to make a request and we will respond within a reasonable timeframe.

About This Privacy Policy

This Privacy Policy applies to all use of pk42.pro and any related pk42 services. By creating an account or continuing to use the platform, you confirm that you have read and understood this policy. If you have questions about anything covered here, please contact the pk42 support team.

01Who This Policy Covers

This Privacy Policy applies to all registered users of pk42.pro and to anyone who visits the platform without registering. It covers data collected during registration, account use, transactions, customer support interactions and general browsing of pk42.pro.

pk42 is designed for players in Pakistan. The platform operates entirely in PKR and is intended for use by adults aged 18 and over. If you access pk42 from another location, this policy still applies to the data collected during that use.

02Data We Collect

pk42 collects personal data through the following routes:

  • Registration data — when you create an account, you provide your name, email address, date of birth, contact number and create login credentials. This information is required to open and manage your account.
  • Verification data — where identity or age verification is required, you may be asked to provide a copy of a government-issued identification document. This is handled securely and retained only as long as necessary.
  • Transaction data — all PKR deposits and withdrawals generate a transaction record. This includes the amount, payment method (JazzCash, Easypaisa, Raast, bank transfer etc.), date and reference number. Full payment credentials are not recorded by pk42.
  • Gameplay and betting data — your activity on the platform including bets placed, casino game sessions, PSL and cricket markets accessed and wagering history is recorded as part of normal account operation.
  • Device and connection data — technical information including your IP address, browser type, device model and operating system is collected automatically when you use pk42.pro.
  • Communications data — if you contact pk42 support via live chat or email, the content of those communications is retained for support quality and record purposes.
  • Cookie and analytics data — described in detail in Section 7 below.

03How We Use Your Data

pk42 uses your personal data only for purposes that are necessary to operate the platform, fulfil obligations to you as a player, or are permitted under applicable data principles. The primary uses are:

  • Creating, managing and maintaining your pk42 account.
  • Processing PKR deposits and withdrawals through supported payment methods.
  • Verifying your identity and age as required by our Terms and Conditions.
  • Settling bets and casino game outcomes correctly in your account.
  • Administering bonuses and promotions and tracking wagering requirements.
  • Providing customer support and resolving account queries or disputes.
  • Detecting and preventing fraud, money laundering and terms abuse, including monitoring for multi-account activity.
  • Sending transactional notifications related to your account — deposit confirmations, withdrawal updates, security alerts.
  • Sending promotional communications about offers, PSL promotions and platform news where you have opted in.
  • Improving the platform by analysing usage patterns, identifying technical issues and testing new features.
  • Applying and monitoring responsible gaming tools including deposit limits, cooling-off periods and self-exclusion settings.

04Legal Basis for Processing

pk42 processes personal data on the following bases:

  • Contractual necessity — processing required to fulfil the agreement between you and pk42, including account management, payments and bet settlement.
  • Legitimate interests — processing for fraud prevention, security monitoring, responsible gaming obligations and platform improvement, where these do not override your fundamental rights.
  • Consent — where you have actively opted in, such as for marketing communications. You can withdraw consent at any time.
  • Legal obligation — where pk42 is required to retain or process data to comply with applicable policies, including anti-fraud and financial crime prevention obligations.

05Sharing Your Data

pk42 does not sell your personal data. Data may be shared with third parties only in the following limited circumstances:

  • Payment providers — transaction data is shared with JazzCash, Easypaisa, Raast, bank partners and card processors as necessary to process deposits and withdrawals in PKR.
  • Game suppliers — game providers who supply slots, live casino and bingo games to the pk42 platform receive the minimum data necessary to run game sessions and verify outcomes.
  • Technology and support providers — platform infrastructure, analytics and customer support tools operated by carefully selected third-party vendors may process data on behalf of pk42 under data processing agreements.
  • Fraud and security services — where necessary to detect or prevent financial crime, data may be shared with fraud detection systems or relevant authorities.
  • Legal requirements — pk42 will disclose personal data if required to do so by applicable law, court order or regulatory obligation.

All third parties who handle personal data on behalf of pk42 are required to maintain appropriate security measures and are prohibited from using that data for their own purposes beyond the scope of the services they provide to pk42.

06Payment Data and PKR Transactions

When you deposit or withdraw through JazzCash, Easypaisa, Raast, bank transfer or debit card, the payment is processed directly by the relevant payment provider. pk42 receives a transaction confirmation and reference number for account crediting purposes. pk42 does not receive, store or have access to your JazzCash PIN, Easypaisa mobile account password, bank account login, card CVV or any equivalent authentication credential.

Transaction records — amounts, dates, methods and references — are retained in your account for the purposes of account management, dispute resolution and withdrawal security checks. All transaction records are stored in encrypted form.

As a standard security measure, withdrawals are returned to the same PKR payment method used for your most recent qualifying deposit. This reduces the risk of fraudulent withdrawal requests targeting your account.

07Cookies and Tracking

pk42.pro uses cookies — small data files stored on your device — for the following purposes:

  • Session cookies — keep you logged in during your visit and maintain your active session as you navigate between sections of the platform. These expire when you close your browser.
  • Preference cookies — remember settings you have selected, such as display preferences or notification choices, so you do not need to reconfigure them on each visit.
  • Analytics cookies — collect anonymised data about how visitors use pk42.pro, which pages are most visited and where technical errors occur. This data is used to improve the platform.
  • Security cookies — assist in detecting unusual account activity and help protect against automated attacks and session hijacking.

Cookies on pk42 do not store your account password, full payment details or any sensitive personal information. You can manage cookie settings through your browser — most modern browsers allow you to view, delete or block specific categories of cookies. Note that disabling session cookies will prevent you from staying logged in during your visit.

08Data Security

pk42 implements technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These include encrypted data storage, secure login sessions, automated monitoring for unusual account activity and access controls limiting who within pk42 can view personal data.

You also have a role in keeping your account secure. You should use a strong, unique password for your pk42 account and not share your login credentials with anyone. If you believe your account has been compromised, contact pk42 support immediately. Enabling two-factor authentication from your account settings provides an additional layer of protection, especially if you access pk42 from shared or public devices.

No platform can guarantee absolute security against all possible threats. If a data breach occurs that poses a risk to your rights, pk42 will take appropriate action and notify affected users as required.

09Data Retention

pk42 retains personal data for as long as your account is active and for a standard period after account closure as required for dispute resolution, financial records and anti-fraud obligations. Specific retention periods vary by data type:

  • Account registration data is retained while your account remains open. Following account closure, a retention period applies before deletion.
  • Transaction records are retained for the standard period required for financial record-keeping purposes.
  • Betting and game history is retained for the duration of the account and a period after closure sufficient for any dispute window to pass.
  • Identity verification documents are deleted once no longer required for the purpose for which they were collected.
  • Marketing preference data is deleted or updated immediately upon opt-out or account closure.

Where you request account deletion and there is no outstanding balance, active investigation or contractual obligation preventing it, pk42 will action the deletion of your personal data within a reasonable timeframe.

10Your Rights

You have the following rights in relation to the personal data pk42 holds about you. To exercise any of these rights, contact the pk42 support team:

Right of AccessYou can request a copy of the personal data pk42 holds about you. We will respond within a reasonable period and provide the information in a clear, accessible format.
Right to RectificationIf any personal data held about you is inaccurate or incomplete, you can request that we correct it. You can update basic account details yourself through your account settings.
Right to ErasureYou can request deletion of your personal data where there is no longer a legitimate reason for pk42 to retain it — for example, if your account has been closed and the standard retention period has passed.
Right to Restrict ProcessingIn certain circumstances you can request that we limit how your data is used while a query or complaint is being resolved, without requiring full deletion.
Right to ObjectYou can object to processing of your data for marketing purposes at any time. You can also object to processing based on legitimate interests in circumstances where it significantly affects you.
Right to Data PortabilityWhere data is processed based on your consent or a contract with you, you can request that data be provided in a commonly used, machine-readable format.

11Children and Under-18s

pk42 is strictly for adults aged 18 and over. pk42 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, do not register an account or use any part of pk42.pro.

If pk42 becomes aware that an account has been created by someone under 18, the account will be closed immediately, any deposits will be returned and any data held in connection with that account will be deleted. If you have reason to believe that a person under 18 has registered on pk42, please contact our support team immediately.

12Changes to This Privacy Policy

pk42 may update this Privacy Policy from time to time to reflect changes to the platform, services offered, or data handling practices. When material changes are made, registered users will be notified via the contact details on their account. The date at the top of this page shows when the policy was last revised.

Continued use of pk42.pro after notification of a policy update constitutes acceptance of the revised policy. If you disagree with any change, you should stop using the platform and contact support to arrange account closure.

13How to Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, please contact the pk42 support team. Our support team is available 24 hours a day, seven days a week via live chat on pk42.pro. You can also reach us by email at [email protected] for data-related queries.

Data rights requests — such as access requests, correction requests or deletion requests — will be acknowledged promptly and responded to within a reasonable timeframe. We take privacy concerns seriously and aim to resolve any query as quickly and clearly as possible.

Privacy and Responsible Gaming Work Together

The betting and game history data pk42 holds about your account is also used to support responsible gaming monitoring — for example, to identify patterns that may indicate a player needs support. This data is never used commercially or shared for marketing by third parties. Responsible gaming tools including deposit limits and self-exclusion are available directly from your account settings. Visit the Responsible Gaming page for more details.

Join pk42 — Safe, Secure and PKR-Native

Register your account, deposit via JazzCash or Easypaisa and play cricket betting, slots, live casino and bingo — all under one secure platform.

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